Privacy Policy
8k8 App4

This Privacy Policy ("Policy") describes how 8k8 app4 ("we," "us," "our," or "the Platform") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access or register on the 8k8 app4 website and mobile application located at https://8k8-app4.com.

8k8 app4 is committed to protecting the privacy and personal data of all our players, including those accessing the platform from Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines. We operate in accordance with the Republic Act No. 10173, known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account on 8k8 app4 or by continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact our support team to close your account.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 8k8 app4.

8k8 app4 collects personal data that is necessary to provide you with a safe, secure, and compliant online gaming experience. The categories of personal data we collect include the following:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify that you meet the 21+ age requirement)
• Residential address, including barangay, city, and province
• Email address
• Mobile phone number
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, PhilHealth ID, UMID, driver's license, or Voter's ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or live photo for identity verification purposes
• Proof of payment method ownership where required

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, PayMaya account reference, BDO, BPI, or Metrobank account details — stored in tokenized or reference form only)
• Transaction amounts, dates, and statuses
• Bonus and promotional credit records

2.4 Gaming Activity Data

• Game session records including games played, bet amounts, and outcomes
• Win and loss history
• Bonus wagering activity
• Responsible gaming tool usage (deposit limits, session limits, self-exclusion records)

2.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Session timestamps and duration
• Cookies and similar tracking data (see Section 9)

2.6 Communications Data

• Records of communications between you and our customer support team
• Email correspondence
• Live chat transcripts
• Feedback and survey responses

8k8 app4 collects personal data through the following channels and methods:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device information, session data, and cookie data.
• Third-party verification services: Identity verification and KYC data may be cross-referenced with third-party identity verification providers to confirm the accuracy of the information you provide.
• Payment processors: Transaction data is received from our approved payment processing partners, including GCash, PayMaya, and Philippine banking partners, in connection with your deposit and withdrawal activity.
• Fraud prevention and AML screening: We may receive data from fraud prevention and anti-money laundering screening services as part of our compliance obligations.

8k8 app4 uses the personal data we collect for the following purposes:

Under the Data Privacy Act of 2012, 8k8 app4 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you — specifically, to operate your account, process transactions, and provide gaming services as described in our Terms & Conditions.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering laws, KYC requirements, and responsible gaming regulations.
• Legitimate interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: For certain types of processing — such as marketing communications and optional analytics cookies — we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

8k8 app4 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the platform, including payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification providers, cloud hosting providers, and customer support technology providers. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory and Law Enforcement Authorities

8k8 app4 may disclose personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law, court order, or regulatory instruction. This includes disclosures required under anti-money laundering regulations and responsible gaming compliance frameworks.

6.3 Fraud Prevention and AML Partners

We may share data with fraud prevention agencies and AML screening services to detect and prevent fraudulent activity, money laundering, and other illegal conduct. These disclosures are made only to the extent necessary and in compliance with applicable law.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 8k8 app4's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.

8k8 app4 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, as required by Philippine AML regulations.
• Transaction records: Retained for a minimum of five (5) years following the date of the transaction.
• Customer support communications: Retained for a minimum of two (2) years following the resolution of the relevant support interaction.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.
• Technical and session data: Retained for up to twelve (12) months from the date of collection, unless required for longer retention for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

8k8 app4 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the 8k8 app4 platform is encrypted using industry-standard SSL/TLS protocols.
• Data encryption at rest: Sensitive personal data stored on our servers is encrypted using AES-256 encryption or equivalent standards.
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication: We encourage all players to enable two-factor authentication (2FA) on their accounts to add an additional layer of security.
• Regular security audits: Our platform undergoes regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Incident response: We maintain a data breach response plan and will notify affected players and the National Privacy Commission in accordance with DPA 2012 requirements in the event of a data breach that poses a risk to your rights and freedoms.

While 8k8 app4 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect unauthorized access to your account.

8k8 app4 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your overall experience. A cookie is a small text file placed on your device when you visit our platform.

9.1 Types of Cookies We Use

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling essential cookies may prevent certain features of the 8k8 app4 platform from functioning correctly, including the ability to log in to your account.

For optional analytics and functional cookies, you may opt out at any time by adjusting your cookie preferences in your account settings or by contacting our support team.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 8k8 app4:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer through the contact details provided in Section 13. We will respond to all verified requests within thirty (30) days of receipt, in accordance with DPA 2012 requirements.

8k8 app4 strictly prohibits access to real-money gaming features by individuals under the age of 21. This age restriction is a firm requirement under Philippine gambling regulations and is non-negotiable.

We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete the personal data, and return any deposited funds to the verified payment source, less any winnings generated during the period of underage access.

If you are a parent or guardian and believe that your child under the age of 21 has registered an account on 8k8 app4, please contact our support team immediately. We will investigate and take appropriate action as quickly as possible.

8k8 app4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of 8k8 app4 following the effective date of any amendment constitutes your acceptance of the updated Policy.

If you do not agree with any changes to this Policy, you must stop using the platform and contact our support team to close your account before the amended Policy takes effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 8k8 app4, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and for handling all data subject rights requests.

You may reach our Data Protection Officer and general support team by email at: [email protected]

Please include "Privacy Request" or "Data Subject Rights" in the subject line of your email so that your request can be directed to the appropriate team member and handled promptly. We aim to respond to all privacy-related inquiries within thirty (30) days of receipt.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. For more information about your rights and how to file a complaint, please visit the NPC's official resources.

For general platform questions, game guides, and frequently asked questions, please visit our FAQ page.